Israel bombing physical group of Hamas cyber attackers

Well ya’ll, two things spring to mind:

1) This is an act of war
2) If Israel just, in effect, said “Make My Day” to any number of Cyber Thugs.

This shows a tragic disconnection with global communication. You can’t simply dominate and control situations the way it was done in the “good old days” of centuries past.

This is going to get messy because people all over the world who would never have paid attention to them will attack them on principle, regardless to their feelings about Hamas.

Hoping for the best even as the proverbial writing on the wall is revealing itself.

Crisis Communication Lesson: Escalating crisis only makes it worse. Get to the root of what’s not being said and sincerely try to see their point of view without changing your own, if you’re dealing with thugs.

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