Crisis management

How to make your brand’s social media 10x better

I hear you, but I'm not listening! t-shirt

Launching a major brand’s Social Media presence isn’t easy

There are all kinds of issues to consider, but when everything’s figured out, such as

Who decides what the message(s) will be
Who sets the tone
Where you will post
How you will post
What monitoring tools you will use
Who will be monitoring via those tools
Why you even have an online presence
How you will handle online crisis

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